Privacy Policy

Privacy Policy

This policy explains how Moorland Rider Ltd collects, uses and protects your personal information.

Moorland Rider Ltd is committed to protecting your privacy. We do not sell, rent or share your personal information with third parties for marketing purposes.

Information We Collect

When you place an order, create an account or contact us, we may collect personal information such as your name, billing and delivery address, email address, phone number and payment details.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s secure data storage, databases and general Shopify application.

We also collect limited non-personal information about how our website is used, including page views, browser type, device information and approximate location, to help improve our website and services.

How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Communicate with you about your order or enquiry
Improve our website, products and services

If you choose to opt in, we may also send you marketing emails. You can unsubscribe at any time.

Payments

Payments are processed securely through Shopify and its payment providers, such as Shop Pay or other supported payment gateways. We do not store your full payment card details.

Information Sharing

We only share your information where necessary to operate our business and fulfil your order. This may include payment providers, delivery companies and website service providers such as Shopify.

These providers are required to keep your information secure and use it only for the services they provide.

Data Retention

We keep your personal information only for as long as necessary to fulfil orders and meet legal, accounting or reporting requirements.

Your Rights

Under UK data protection law, you have the right to access, correct or request deletion of your personal data. You may also object to or restrict certain types of processing.

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve functionality, analyse traffic and enhance your experience. Cookies may also be used by Shopify and related services such as Shop Pay.

You can control or disable cookies through your browser settings.

Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, this policy no longer applies. We are not responsible for the privacy practices of other websites.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Moorland Rider Ltd, 100 Uttoxeter Road, Draycott, Stoke-on-Trent. ST11 9AB

Email: info@moorlandrider.co.uk